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Question Description

Hello

i need this task to be done, no copy, no plagiarism

For this writing task, you’ll need to respond to the following scenario:

Who are you?

Aqua, a fine-dining boutique restaurant in Malibu, California, is

frequented by celebrities and other wealthy patrons who relish its

exotic menu and extraordinary wine list. It is the flagship restaurant

in Premier Dining Group’s chain of high-end eateries located throughout

Southern California. As manager of this fine establishment, you work

very hard to maintain the exceptionally high standards for which the

restaurant is famous.

What is the scenario?

In addition to serving high-quality food and beverages, your

responsibilities as restaurant manager include ensuring compliance with

Los Angeles County’s strict “restaurant grading” ordinance. This

ordinance enforces mandatory inspection of retail food facilities, and

inspected facilities receive letter grades according to their inspection

scores. Letter grades are required to be prominently posted at all

establishments selling food, and upon request, all establishments are

required to provide a copy of the inspection to any customer. Aqua

has consistently maintained its “A” rating because of your vigilance,

and this has not gone unnoticed by your superiors, who hold you in very

high regard.

You were surprised when you picked up the phone that morning and

Creshema Thomas, the chief operations officer of Premier Dining Group,

was on the other end. She normally called at the end of each month to

get an update on sales and performance. There was, however, another

reason for her call today. Located in Pasadena, Canoe, another

restaurant in the group, had been experiencing some profitability

challenges over the last two years, incurring particularly huge losses

in the previous quarter. At the board meeting last week, the

shareholders had unanimously voted to divest of this property. Exit

Realty, a very successful commercial real estate company, had been hired

to market the property to potential buyers. Prior to listing any

property for sale, Exit Realty conducts a comprehensive evaluation of

the property to ensure that it is well-positioned for a quick sale. As

part of their evaluation procedure, Exit Realty requested that a

preliminary compliance report be forwarded to its office as soon as

possible.

Ms. Thomas had some concerns. A new restaurant manager had been appointed at Canoe

approximately one week ago, and he lacked familiarity with the LA

County restaurant grading ordinance. She was nervous because a

questionable inspection report would reflect poorly on the restaurant

and possibly all other restaurants in the group. She requested that you

conduct the preliminary inspection to determine whether Canoe was

compliant with LA County’s food handling, storage, and preparation

regulations. She indicated that Hiroaki Kim, the agent representing Exit

Realty, was eager to receive the inspection report before the end of

the week.

The LA County restaurant grading ordinance stipulates the following with regard to food handling, storage, and preparation:

  • To avoid food contamination, frozen food may be prepared from a frozen state or it must be refrigerated at temperatures below 38 degrees F. For up to two hours, you may thaw frozen food under running water at a temperature of 70 degrees F. or below.
  • To avoid cross contamination, equipment used to prepare food must be cleaned and sanitized between uses and particular care must be exercised when handling a potentially harmful food such as raw poultry, beef, or fish. There is a “danger zone” temperature of 40–140 degrees F. within which food bacteria multiply rapidly and can thrive. The temperature of food should be kept out of this zone.
  • Safe food storage requires that all foods be wrapped and stored in a clean place. Each item in the walk-in refrigerator, freezer, and dry storage should be in a sealed container or package with a label identifying the contents and date on which they were received. All meats, seafood, vegetables, and dairy products must be refrigerated. The refrigerator temperature must be below 38 degrees F. Freezers should keep foods at below 0 degrees F, and items in dry storage should be kept between 50–70 degrees F. with a relative humidity of 50–60%. A working thermometer must be kept in each unit at all times so that problems may be identified at a glance.
  • To ensure proper hygiene of food preparation staff, it is essential that they wear safety hair nets, gloves, and clean uniforms.
  • When you arrive at Canoe at 9 a.m. the next day, the kitchen is

    abuzz with activity and food preparation is underway for the lunch

    service. The kitchen staff look wonderful in their bright, clean

    uniforms. You remove your coat because it feels a little warm in there,

    and you notice that the kitchen thermometer reads 73 degrees F. A large

    frozen turkey lies defrosting in a dish on the counter. The head chef

    explains that he is preparing a chicken casserole and a beef vegetable

    soup for the lunch special. You observe that his assistant is busy

    chopping the beef into tiny cubes. Once she gets done and using the same

    chopping instrument, she starts chopping the chicken into small pieces.

    You notice that she did not clean and sanitize the instrument before

    using it to chop the chicken. The chef and his assistants are all

    wearing gloves, but none of them appear to be wearing hair nets.

    You inspect the refrigerator and freezer and notice that they are both

    spotlessly clean and well-organized. You also note that all the items in

    these units are stored in sealed containers. You are, however, unable

    to tell what is held in each container because none of them is labeled

    or dated. You look for thermometers to record the respective temperature

    in each unit and discover that neither unit has a thermometer in it.

    You then walk into the dry storage room that, apart from being extremely

    clean, has every item neatly stored and properly labeled. The reading

    on the thermometer is 66 degrees F., and the hygrometer, which measures

    relative humidity, reads 55%. You continue to observe the activities in

    the main kitchen for a few more hours; and as you get ready to leave at

    1 p.m., you notice the turkey, now a little less frozen, still lying on

    the counter. You plan to complete and submit the report to Ms. Thomas

    before you return to Aqua tonight.

    How do you complete this activity?

    Draft the body of an appropriate document that Ms. Thomas can forward to the agent at Exit Realty.

    Develop a response that includes examples and evidence to support your

    ideas, and which clearly communicates the required message to your

    audience. Organize your response in a clear and logical manner as

    appropriate for the genre of writing. Use well-structured sentences,

    audience-appropriate language, and correct conventions of standard

    American English.

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