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What is the underlying problem in this case from NYCTA President Andy Byford’s perspective?

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What is the underlying problem in this case from NYCTA President Andy Byford’s perspective?

Question Description

I’m working on a Management question and need support to help me understand better.

  • What is the underlying problem in this case from NYCTA President Andy Byford’s perspective?(2marks)
  • What barriers to decision making were prevalent before Byford’s arrival? Explain.(1.5 marks)
  • Which Nonrational decision making model does Byford employ? How?(1.5 marks)

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