Use only 50-words max per topic to discuss and present your answer in APA format ith two peer reviewed reference
Question Description
Discuss key items that should be included in an SLA.
Define predictive analytics and discuss how an IT manager might use such analytics.
Discuss how an IT manager might use load testing on a site.
Define and discuss vendor lock-in and identify steps a company should take to mitigate this risk.
With respect to cloud-based solutions, list and discuss 5 to 10 operations or tasks an IT manager should oversee
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