Montclair State University Bru Thru Simulation Case Study Discussion
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QUESTIONS:
a) Conduct a one day simulation using Excel (100 customers(periods) per day). HINT: set up a simulation to repeat what happens duringeach of the 100 six-minute periods. For each period, keep track of the numberof customers currently waiting, the number of customers arriving, number ofcustomers being served (0 if there is no one waiting or arriving and 1otherwise), the order size (profit) for that customer (if there is a customer),and number of customers balking.
b) For each day, determine the total revenue per day and thenumber of lost customers per day.
c) Simulate 30 days to find out theaverage total profit per day and the average number of lost customers per day.You can repeat the simulation twenty times (eg. using F9) and keep track of thetotal profit and number of lost customers per day.
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