GSU Dunkin Donuts and Dominos Pizza Training for Quality & Hustle Discussion
Read Application Case 13-1: Dunkin Donuts and Dominos Pizza: Training for Quality and Hustle and answer the following questions.
1.What are the strengths and shortcomings of a decentralized approach to training managers and hourly employees? Discuss.
2.Develop a plan for determining the training needs of the hourly paid staff of a Dominos pizzafranchise.
3.In your opinion, why was the turnover rate among management trainees in Dunkin Donuts centralized program so high?
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