1. What is the underlying problem in this case from Edward Lamperts perspective? 2. What are the key causes of Sears decline? 3. To what extent did sears use a total Quality Management perspective in running the business?
Question Description
I’m working on a Management multi-part question and need an explanation to help me learn.
1.What is the underlying problem in this case from Edward Lamperts perspective?
2.What are the key causes of Sears decline?
To what extent did sears use a total Quality Management perspective in running the business?
note : I need to be the answers from the PDF attached .
sholud be the plagiarism max 20%
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